Privacy statement

At mydent, hét mondzorgcentrum Rotterdam, we attach great importance to the privacy of our website users. To safeguard your privacy as best as possible, we adhere to a number of core principles.

  • Transparency – We aim to inform you clearly about how and why we process personal data. This privacy statement explains exactly that.
  • Data minimization – We ensure that the collection of personal data is limited to what is strictly necessary for the proper functioning of the website and the services you request.
  • No marketing use of personal data – We do not share your personal data for marketing purposes and only send promotional emails with your explicit consent.
  • Security – We take appropriate security measures to protect your personal data and also require any parties processing personal data on our behalf to do the same.
  • Right of access and correction – We respect your right to view, correct, or delete your personal data at any time.

This privacy statement explains how we put these principles into practice and how we respect and protect your right to privacy.

Use of personal data

By using this website and its available services, you provide us with certain information, which may include personal data. We only store and use personal data that you provide directly, or where it is clear that the data has been supplied to us for processing purposes.

Depending on the service you use, we may collect the following data:

  • Name, address, and contact details
  • Gender
  • Email address
  • Telephone number
  • Health-related information
  • Health insurer details
  • Details of other healthcare providers
  • Appointment dates and times
  • Payment details
These data are used for the following purposes:
  • Creating your account
  • Maintaining your medical record
  • Scheduling appointments
  • Improving our services
  • Executing other services requested by you

Disclosure to third parties

Your data will not be shared with third parties, except with parties directly involved in the execution of the agreement between you and us, or if required by law.

Security

We take security measures to prevent misuse and unauthorized access to personal data. We do collect anonymized statistics about our website usage, but never on parts of the website where health-related information is exchanged.

Data retention

Your personal data will never be retained longer than necessary for the purposes stated in this privacy statement or on the website, unless a legal requirement prevents deletion.

Third-party websites

This privacy statement does not apply to third-party websites that may be linked to ours. We cannot guarantee that these third parties handle your personal data in a reliable or secure manner. We recommend that you read their privacy statements before using such websites.

Cookies

We use cookies on our website. A cookie is a small file that is sent along with pages of this website and stored on your computer’s hard drive by your browser. Information stored in these cookies can be returned to our servers or those of third parties during a subsequent visit.

Google Analytics

Our website uses cookies from Google, as part of its Analytics service. We use this service to track and receive reports about how visitors use the website. We do not use Analytics for logged-in users.
  • We do not allow Google to use the Analytics data for other Google services.
  • We anonymize IP addresses.
  • We have signed a data processing agreement with Google.
Google may provide this information to third parties if legally required or if third parties process the information on behalf of Google. Please read Google’s privacy statement (which may change regularly) to learn more about how they process your personal data. The information collected by Google is transferred to and stored on servers in the United States. Google complies with the EU-U.S. Privacy Shield framework, ensuring an adequate level of protection for the processing of any personal data.

Permanent cookies

Permanent cookies allow us to recognize you when you revisit our website. This means the website can be customized to your preferences. Once you have given consent to store cookies, we can remember this using a cookie so that you don’t have to repeat your preferences. Permanent cookies can be removed via your browser settings.

Session cookies

Session cookies allow us to see which parts of the website you visited during a session. This helps us adapt our service to visitor browsing behavior. These cookies are automatically deleted when you close your browser.

Changes to this privacy and cookie statement

We reserve the right to make changes to this statement. We recommend that you check this page regularly to stay informed about any updates.

Accessing, modifying, or deleting your data

For questions about our privacy policy, or if you wish to view, correct, or delete your personal data, please contact us at any time.